What is Kaizen? | Kaizen Definition and Answers - Reverscore
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Kaizen is a term that refers to on-going or continuous improvement. The definition of kaizen comes from two Japanese words: 'kai' meaning ... 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WhatisKaizenandWhyContinuousImprovementDrivesResults PostedonJanuary29,2019 BYBorjaGomez 11minutes,31secondsread SHARE Themeaningofkaizenallstartswithleanmanufacturing. Kaizenapproaches,kaizenblitz,akaizenevent.Sixsigma techniqueshelptoimproveproductivity andeliminatewaste. Processimprovement ispossiblewithkaizenphilosophy andthewordkaizen ingeneralmeanstocontinuallyimprove. Ithelpsdefinetherootcause ofaproblem,eliminatewaste and helpsacultureofcontinual leansixsigma incrementalimprovement. Leantransformation canbefunwiththerightleanmanufacturing principleslikemasaakiimai andleveragingthehistoryofthekaizen beginning. Akaizenburst willinvolveallemployees togettheproverbialhouseinorderandtotalqualityumanagementassessed. Gembakaizen continuousimprovementprocess isbehindthebasicprinciple ofvaluestreams andtotalqualitymanagement. Kaizenmeans kaizenthekeytoqualitycontrolandstemsfromtheJapanese.Moreconceptsofkaizenbelow. Akeyquestionthatwe’reoftenaskedbyclientsisquitesimplythis–whatiskaizen?Althoughsomepeoplearefamiliarwiththetermmanyareunsureexactlywhatitmeans.Isitaworkplaceprocess?Atypeofphilosophyorapproachtomanagingabusiness?Orthenameofthepersonwhocameupwithit? It’snotsurprisinggiventhestrangenessoftheword–‘Kaizen’doesn’treallygivemuchawayaboutwhatitmeans.Butifyou’reinterestedinimprovingefficiency,competitivesuccess,andincreasingprofitability,thenKaizenissomethingwell-worthlearningabout.Inthisarticle,weanswerthequestion‘whatisKaizen?’andlookathowitcanimproveyourbusinessresults. TheDefinitionofKaizen Kaizenisatermthatreferstoon-goingorcontinuousimprovement.ThedefinitionofkaizencomesfromtwoJapanesewords:‘kai’meaning‘change’and‘zen’meaning‘good’.TheJapanesephilosophywasfirstintroducedbyToyotabackinthe1980sandhassincebeenadoptedbythousandsofcompaniesaroundtheglobe.Thisleantransformationencouragesanimprovementculturethatgraduallyincreasesquality,efficiency,andprofitability. So,whatiskaizenexactly?Well,itisstatisticalprocesscontrolthatimprovesqualityineveryaspectofyourbusiness.Employeesareempoweredtosuggestideasthataddresscommonproblemssothattheydon’treoccur.Bytacklingissueshead-on,theyaren’tallowedtopersistandgrowintobiggerchallenges.Thisgrassrootsapproachdeliversincrementalimprovementsthatadduptobigwins. Thisleandigitaltransformationhasbegun,savingfrontlineemployeesprecioustimeandempoweringthematthesametime. HowWasKaizenDeveloped? KaizenwasmadefamousbytheJapanesecarmanufacturingcompany,Toyota.Inthe1980s,Toyotaledthechargeindevelopingabusinessprocessforcatchingissuesinproductionassoonastheyoccurred.Ifsomethingwasn’tright,thentheentireproductionlinewouldbeshutdownsothatstaffcouldidentifyasolution.Thiswouldthenbeimplementedsothattheproblemdidn’toccuragain.Overtime,thesesmallimprovementstotheToyotaproductionsystemenabledittobecomeoneofthemostefficientandreliableintheworld.AsothercompaniessoughttoemulateToyota’sresults,theyturnedtotheKaizenphilosophyasawayofreplicatingtheirsuccess. WhatIsKaizenHelpfulFor(BenefitsofKaizen)? TheKaizenapproachisbeneficialforawidevarietyofbusinessmodelsandoperationalphilosophies.Itcanimproveworkprocesses,eliminatewaste,improvesqualityandincreasestheprofitabilityofyourcompany.Althoughit’snotaquick-fix,implementingKaizencanleadtoconsistentandlong-termgrowth.Let’slookatsomeofthewaysthatKaizencanimprovetheworkplaceandoverallbusinessresults. ContinualImprovementforYourProduct&Services ImplementingtheJapanesephilosophytobusinessresultsinproductandserviceimprovements.You’reabletoaddressthosetinyissuesthataffectproductquality,leadingtoreturnsandreplacementcosts.Asaresultofqualityimprovements,customersatisfactionincreasesbecausetheyexperiencefewernegativeissues.Thisenhancesyourbrand’sreputationandresultsinpricelesswordofmouth,whichleadstoincreasesinsalesvolumesandrevenues. DeliversaCompetitiveAdvantage Inmodernbusiness,itcansometimesbetoughtomaintainaclearadvantageoveryourcompetitors.Iftheyhavegreaterinvestmentbehindthemoraremoreagilewhenitcomestoinnovation,youmightstruggletostayaheadofthepack.Butleankaizencangiveyouadistinctadvantageoverothersinyourindustryandestablishyouasthedominantleader.Youcanestablishtherootcauseofhowtoincreaseproductivity.Byimprovingyourquality,productivity,andefficiency,youcanextendaleadthatothersareunabletomatch(nomatterhowmuchmoneytheyinvestinR&Dormarketing).Thisprocessimprovementmindsetalsoresultsinanup-skilledworkforce,whichcreateslong-termvalueforyourcompany. EncouragesGrassrootsThinking Kaizenisn’taprocessthatonlyaffectsmanagement.It’simplementedbyfrontlineemployeesinthecompany,nomatterwhattheirroleorseniority.Overtime,employeesbegintothinkindifferentwaysabouthowtheyapproachtheirdailytasks.Itencouragesstafftotaketheinitiativeandsuggestimprovementstohowthingsaredone,insteadoffeelingpowerlessintheirroles.Astheseideasaretakenonboardandtheresultscometofruition,theybegintoseethevalueandimpactoftheirinput.Thismakesfrontlineemployeesmoreinclinedtoprovideadditionalfeedbackthatcontinuestobenefitthecompany.It’scommonforemployeesatagrassrootsleveltounderstandissuesmoreclearlythanuppermanagementbecausetheydealwithorsolvethemeveryday.Thismakesthembettersuitedtofindingpracticalsolutionssoit’svitaltogetthemengaged. ACultureofContinualImprovement BusinessesthatimplementKaizenusuallyhaveahighly-engagedworkforce.Byimprovingthecompanyprocessesandproducts,theyalsoimprovetheculturetoo.Employeesareempoweredtomakechangesandknowthattheiropinionsmatter.Theyunderstandthattheircontributionscanresultinameaningfulchangewhichhelpstocreateasenseoffulfillment.Thisfiltersthroughouttheorganizationandresultsinapositivesharedcultureandmoreenjoyableplacetowork. AvoidsInformationSilos Onethingthatcompaniesoftenstrugglewithissiloedthinking.Informationisn’tcommunicatedbetweendifferentdepartmentsormanageriallevelswhichleadstofrustrationonallsides.Breakdownsincommunicationcanhavecostlyresults,bothintermsoffinancesandmorale.ButKaizenopensupthesechannelsandfacilitatesmoreproductiveinteractionsbetweenteams.Peopleareencouragedtoshareideasandsuggestionssothatitbecomesanaturalpartofdailyworklife.Thisleadstogreatercollaborationandincreasedtrustbetweendepartments. BoostsWorkplaceProductivity Productivityisunderthemicroscopeinalmosteverybusiness.Whentimesgettough,we’reencouragedtoachievebiggerresultswithfewerresources.Itcanseemlikeanuphillbattleandaconstantsourceofpressure.ButKaizenenablesyoutoimproveproductivitybyincreasingyourefficiency.Fewerqualityissuesandproductreturnsboosttheoveralloutputoftheorganization.Improvementsincompanycultureandemployeeengagementmeanthatstaffarenaturallyinclinedtoputmoreintotheirwork.Thisresultsinthekindofproductivitythatcan’tbeforcedthroughreprimandsorboughtwithbonuses. EnhancesCreativity Companiesareoftenlookingformorecreativewaystoapproachchallengesinbusiness.Buttheverynatureofcreativitymeansthere’snorulebookorinstructionstofollow,sofosteringitintheworkplacecanbetricky.However,theKaizenworkapproachencouragesstafftothinkcreativelyonadailybasis.Itrequiresthemtocomeupwithsolutionstounexpectedissuesastheyariseandteachesthemhowtothinkoutsideofthebox.Thiscreatesacultureofcreativitywherepeopleareempoweredtocomeupwithnewideasandsharethemopenly. ImprovesTeamworking Theimprovementstocompanyculture,removalofsiloedthinking,andencouragementofgrassrootsinitiativeallcontributetogreaterteamworking.Staffaremoreinclinedtocommunicateandcollaboratewithothersastheystrivetoimprovethecompany.Insteadofrelyingonteam-buildingdaystwiceayear,Kaizendeliversaconstantteamworkinitiativethatdrivesmeaningfulresults.Byharnessingthepowerofcross-functionalcollaboration,you’lldevelopastrongandresilientworkforce. WhatIsKaizenGoingtoLookLikeDay-To-Day? Implementationofkaizenispartphilosophyandpartprocess,whichcanmakeithardtoimagineinday-to-dayterms.Doesitmeanendlessmeetings?Lotsoftrainingbeforewecanimplementit?Extrapaperworkandadmintasks?Thegoodnewsis,implementingKaizendoesn’thavetobecomplicated.Itcanworkinharmonywithyourexistingsetupandbetailoredtomeetyourpreciseneeds. TheKaizenprocesscanbesummarizeddowntojustfoursteps:PDCA–PlanDoCheckAct.Here’saquickoverviewofwhateachstepentails: Plan–defineyourobjectiveandhowyou’llachieveit. Do–implementtheplanandmakeanychangesrequiredtoensureitworks. Check–evaluatetheresultsandidentifyopportunitiesforimprovement. Act–makeadjustmentsbasedonwhat’sfoundinthepreviousstep. BytakingthisPDCAapproachtoworkplaceprojects,youcanmaximizetheirefficiencyandimprovetheirfinaloutcomes.IfaKaizeneventdoesoccur,thenyoutakeimmediatestepstoaddressitandbrainstormideasforpreventingitsreoccurrence.Ifit’ssomethingparticularlyseriousorresource-intensive,thenaKaizenblitzmayberequired. HowDoesItCompareWithOtherImprovementProcesses? YoumightalsobewonderinghowtheKaizendefinitioncompareswithothercontinuousimprovementtools.Gembawalksandthe3M’sarebothpopularmethodsforidentifyingongoingimprovement.So,whatarethekeydifferencesandwhichtoolsaremostsuitableforyourbusinessneeds? KaizenVsGembaWalks&3M’s Gembawalksandthe3M’scanbothusedaspartofKaizen,LeanSixSigmapractices,andKanbanprocesses.Gembawalksinvolveinteractingwithstaffatthelocationwheretheydotheirwork(notanofficeormeetingroom).Theyareaninformalmethodofdatacollectionthatenablemanagementtolearnfromfrontlineemployeesinastructuredway. Thesewalksareidealforidentifyingopportunitiesforimprovementasmanagerscanseeissuesandhearfeedbackfirsthand.However,Gembawalksalonedonotprovideaframeworkfortakingactionsotheyneedtobecombinedwithsomekindoffollow-upprocess.Thismakesthemausefultoolbutnotacompletesolutionforcontinuousimprovement. The3M’sareshortfor‘Muri,Mura,andMuda’whicharethreeformsofdeviation.TheywereidentifiedaspartoftheToyotaleanproductionsystemandarecommonsourcesofproblems.Thesetermsrefertooverburden,irregularities,andwaste,whichcauseissuesfororganizationsthatarestrivingforleanproduction.Theymakethesupplychaininefficientsoidentifyingthemcanboostproductivityandminimizewastage.LikeGembawalks,theyareonepieceofthepuzzlebutnotacompletesolutionorprocess. InSummary Sonowwe’veaddressedthekeyquestionthatmanybusinessesaskus–whatisKaizen?It’saphilosophicalandprocess-orientedconceptthat’stransformingcompaniesaroundtheworld.Kaizeneffortsdrivecompanyvalueandcanimpactnumerouselementsofanorganization,includingefficiency,quality,safety,leanmanufacturing,andculture.It’saboutleveragingtheideasandproblem-solvingabilitiesofyourstafftomaximizetheresultsofyourbusiness. ImplementationofKaizenleansoutyourbusinessprocessextendingtoinformationsharing,creativity,andteamworking.Itcanalsobepivotalinsecuringcompetitiveadvantageandmaintainingtheleadinyourindustry.Ifyourbusinessisstrugglingwithanyoftheseaspects,thenadoptingKaizenmayjustbetheanswer. HowWeCanHelp Reverisallaboutsharingandreusing,doingandtracking.Continuousimprovementbecomesahundredtimeseasierwithourinnovativedigitalplatform.UsingRever’sdashboard,youcanmonitortheperformancesofyourteams,thesummaryoftheirimpact,andeasilyidentifythepeoplemakingthebiggestdifferenceatyourcompany. ReverCycleisourversionofthePDCAmethodologyandguidesyourteamsontheexactstepstofollowtoexecutetheirownideas.Itallowsthemtocapturetheentireprocess,fromidentifyingaproblemtoexperimentingandimplementingasolution.Theycanuseittocapturethebeforeandafterwithpictures,notesanddrawings,makingtheirideasarealityinnotime.Thetimeofyourteamistoovaluabletobewastedinhandmadedrawingsandcomplexexplanations. AtRever,webelievethatanybodycanbeaknowledgeworkerandthrive.Whatmakesushumanisthecapacitytogrowourintellectandwill,andtousethemforgood.Weobserve,especiallyatwork,thatmostpeopleareaskedtostopthinkinganddoastheyaretold.Wewanttochangethat.Weenablepeople,teamsandlargescalecorporationstoachievetheirfullcreativepotential. Interestedinlearningmore?Thenrequestademowithoneofourfriendlyteammemberstoday! Likethiscontent?SignupforourNewsletter LeaveaReplyCancelreplyYouremailaddresswillnotbepublished.Requiredfieldsaremarked*Comment*Name* Email* Website THEFRONTLINEDOJO MoreArticles HowtodevelopthenextbillionKnowledgeWorkers 3minutes,51secondsread Digitaltransformationinmanufacturingisnotwhatyouthinkitis 10minutes,36secondsread Thehumansideofchangemanagement:lessonslearnedfromToyota,Airbus,andSiliconValley 1minute,28secondsread ThetruemeaningofGenchiGenbutsu 3minutes,5secondsread CAREERS Areyoulookingtomakeanimpactonmillionsoflives?Becomeapartoftheteam ViewOpportunities TRYREVERFREE
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